Here at Swaddlebee, Customer satisfaction is our top priority.
Our products are baby products and Adult products sold to immunocompromised patirnts, hygiene is a top priority and therefore we can not accept any returns or exchanges.
If an item arrives damaged please email us and we will be sure to resolve your problem. If you received the wrong item, we will allow returns and send you a shipping label. If your package arrived but you did not open the shipping packaging, we may allow that under specific circumstances- so reach out and we will work it out.
WE ARE NOT RESPONSIBLE FOR ITEMS THAT ARE LOST OR STOLEN ONCE MARKED DELIVERED ON TRACKING INFORMATION.
If you have any other questions regarding Swaddlebee’s return policy please contact us at firstname.lastname@example.org.